Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

These rights include access, correction, and deletion of personal data, among others.

Users have specific rights regarding their personal data, subject to applicable laws.

Requests

Exercising User Rights

Requests for exercising rights should be submitted through the designated contact channels.

We will address verified requests regarding user rights in a timely manner.

Data Retention

Data Retention Policy

Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are based on the necessity of the information for our operational purposes.

Policy Updates

Updates to this policy will be made available on our website to ensure transparency.

We will notify users of significant changes to this policy through appropriate communication channels.

Data Collection Practices

We collect personal data such as contact information, device details, and usage patterns to enhance user experience and improve our services.

The categories of data collected depend on user interactions with our services.

Data Sources

We may also collect data automatically through the use of our intelligent household AI devices.

Data is obtained directly from users during registration and through their interactions with our devices.

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings to control data collection.

[email protected]

Phone

+60 18-499 8770

Address

Lot 5, Lorong Utara B, Section 52, 46200 Petaling Jaya, Selangor

General Inquiries

Contact Page

Purposes of Data Processing

We utilize personal data to enhance user experience and ensure the functionality of our devices.

Data is processed for purposes including service improvement, user support, and compliance.

Data Sharing with Partners

These partners assist us in delivering services and are obligated to protect user data.

Third-party service providers may receive data under strict confidentiality agreements.

Legal Disclosure

Data sharing is conducted in compliance with applicable legal obligations and regulations.

We may share personal data with law enforcement or regulatory bodies when required by law.